Terms & Conditions

The Alchemy Pro Audio 100% SECURE SHOPPING GUARANTEE

At Alchemy Pro Audio, we realize that shopping online can feel a bit risky. However, the truth of the matter is that advances in secure server technology have made shopping at Tapestry Standard just as safe as using your credit card to shop around town or over the phone. Our goal is for you to feel as comfortable using your credit card at Alchemy Pro Audio as you do everywhere else that you shop. To that end, Alchemy Pro Audio has partnered with Verisign for all online credit card transactions.

Verisign, the leading provider of digital trust services, has been processing credit cards securely over the Internet since 1995 and currently provides secure payment services for more than 60,000 online merchants. Verisign's internet payment gateway supports the Internet's strongest security technologies, including Secure Socket Layer (SSL) technology with 128-bit encryption. These encryption technologies work with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). All financial information submitted on Alchemy Pro Audio's site is encrypted and digitally signed as it travels over the Internet using Verisign's industrial-strength combination of DES encryption and RSA public key technology.

Verisign transactions are protected by the highest levels of security available and ensure complete and total privacy for Alchemy Pro Audio's online customers. Using your credit card affords you the added advantage of knowing that, in the event that there is a problem with your purchase, the credit card company will remove the purchase from your bill and Alchemy Pro Audio will not be paid. Furthermore, in the extremely unlikely event that shopping at Alchemy Pro Audio leads to an unauthorized use of your credit card, most financial institutions either cover all of the resultant charges or limit your liability to $50 (refer to the Fair Credit Billing Act or your credit card agreement for further details). Should the bank not cover this additional $50 liability, Alchemy Pro Audio will cover it, provided that the unauthorized use of your credit card resulted from an error on the part of Alchemy Pro Audio as a result of purchases made on Alchemy Pro Audio through the secure server, and through no fault of your own. In short, using your credit card at Alchemy Pro Audio is absolutely safe - we guarantee it.

Alchemy Pro Audio Privacy Statement

This confirms that Alchemy Pro Audio is a licensee of the TRUSTe Privacy Program. This privacy statement discloses the privacy practices for Alchemy Pro Audio.

TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify you of:

1. What personally identifiable information of yours or third party personally identification is collected from you through the web site. 2. The organization collecting the information. 3. How the information is used. 4. With whom the information may be shared. 5. What choices are available to you regarding collection, use and distribution of the information. 6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Alchemy Pro Audio's control. 7. How you can correct any inaccuracies in the information. 8. If you have questions or concerns regarding this statement, you should first contact us by email at webmaster@alchemyproaudio.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org. TRUSTe will then serve as a liaison with the Web site to resolve your concerns. Alchemy Pro Audio wholeheartedly respects your privacy. The sole owner of all personal information collected at this site is Alchemy Pro Audio, and Alchemy Pro Audio will NEVER rent or sell your personal information to any third party. The information collected and stored by Alchemy Pro Audio includes your name, address, telephone number, and email address. While your credit card information is collected at the time of purchase, it is sent directly to Verisign's secure servers, and that is where it is safely held. Because Alchemy Pro Audio collects personal information through a secure server that features the latest encryption technology, you can be assured that none of your information will be viewed by anyone outside of Alchemy Pro Audio and Verisign (please see Alchemy Pro Audio 100% Secure Shopping Guarantee for more information).

The information you provide to Alchemy Pro Audio is used to process your order. You can request to be removed from our list by simply emailing us at webmaster@alchemyproaudio.com. You may also update or change the personal information Alchemy Pro Audio has collected by sending an email to webmaster@alchemyproaudio.com. Should there be any changes to Alchemy Pro Audio's Privacy Guarantee, relevant changes will be posted to this portion of the site.

A NOTE REGARDING CHILDREN

Alchemy Pro Audio does not knowingly collect any personal information from children or sell to children under the age of 18.